Below is a list of Y-Yo frequently asked questions. If you can’t find the answer to your question here, go to our contact page and send us an email. We’ll be more than happy to get back to you with the information you are seeking!

How do I pronounce Y-Yo?
That’s easy! ee – yo

Is Y-Yo Australian?
Y-Yo is an Australian owned and operated business. We make all of our products in Melbourne, Australia and source raw materials and services from as many local suppliers as we can (currently more than 85% of our suppliers are local).

Why would I choose Y-Yo over conventionally-perfumed fragranced products?
Conventional fragranced products are, unless specified on their packaging, chemical-based. They may be designed to smell nice and linger for hours on your skin, but estimates suggest that synthetic chemicals constitute more than 80-90% (by weight and value) of the raw materials used in today’s fragrance formulations. A single fragrance may contain as many as several hundred chemicals and, like many other chemicals in widespread use today, little is known about the impact they have on human health

Because Y-Yo fragranced products are made from organic essential oils derived from nature that have been tried and tested over thousands of years, they won’t harm you or your family, (unless you have a specific allergy or an anti-immune disease that you would likely already be aware of), animals or the planet. Plus they offer therapeutic benefits in an ethical, chemical-free way

Conventional fragrances last longer than Y-Yo fragrances, why?
You will find that the length of time a fragrance stays on your skin is dependent on your own body’s physiology, the atmosphere/environment you are in and the chemicals within the fragrance. The chemicals that constitute the smell in conventional fragrances have been developed to linger and this is most often done with the use of “penetration enhancer” chemicals. These chemicals push the fragrance through the layers of the skin to make it last longer. But by pushing chemicals through the layers of your skin, this means that the chemicals are transported more quickly around the body, hence enabling them to do more damage. And conventional fragrances often list their cocktail of chemicals ambiguously as “fragrance” or “parfum” so who knows exactly WHAT chemicals have been put in them? Chemical-free Y-Yo fragrances may not last as long as conventional fragrances

What is the difference between a cologne and a perfume?
This relates to the concentration of fragrance. The product with the highest concentration of fragrance is Perfume. Next is Eau de Parfum, then Eau de Toilette and, with the least amount of fragrance making it lighter and fresher, is Cologne

Are Y-Yo products tested on animals?
We would never use animal products in our formulations nor would we test our products on animals. PLUS we ensure that none of our suppliers test their products on animals either. All products are tested on willing human volunteers. The genetic makeup of our human bodies is fundamentally different to those of animals. So, what’s the point on testing on animals in the first place? Testing on animals gives absolutely no guidance WHATSOEVER as to whether a product is safe for humans

Is all Y-Yo packaging recyclable?
Yes. Y-Yo is dedicated to saving our planet! All our packaging is recyclable, plus we don’t use any superfluous packaging like unnecessary boxes or leaflets when we don’t need to. To encourage re-use we ask that you send us back your Y-Yo travel cosmetic bag for 10% off your next on-line order. Just send us a message on our contact page prior and we’ll give you the necessary info

Should I test Y-Yo products before using them?
Yes. Before applying any new product to your skin, you should test it on a small area – the inside of your wrist, say – to ensure compatibility. If you experience any sensitivity – for example, redness, burning, stinging – wash the product off with warm water and discontinue use

I’m pregnant. Can I use Y-Yo products?
There is much information available about whether to use or not use essential oil products whilst pregnant. There are those specialists that say some oils are acceptable at various stages, but there are others who advocate avoiding all essential oil products throughout pregnancy. It is best to consult your Medical Practitioner before using any product containing essential oils, such as Y-Yo, if you are expecting a child

Can children use Y-Yo?
It is advisable not to use any products containing essential oils on children under 18 months old. Y-Yo’s all-natural ingredients are perfect for use on children older than 18 months old though, provided you are aware of any allergies they may have. We insist that new products be tested on a small patch of skin prior to indulgence.

Is Y-Yo original a mosquito repellent?
Y-Yo contains a blend of essential oils that have been known, since forever by our ancestors, to not attract mosquitoes like conventional perfumes and aftershaves. So to smell heavenly and ward off nasty pests at your next dusk to dawn party, wear Y-Yo

Where can I buy Y-Yo?
You’ll find all of our products here in our online store. However, if you’re hoping for a more tactile experience, we are currently making our way around Melbourne’s elite craft and design markets, to bring Y-Yo a little closer to you. Alternatively, you can check out our stockists page.

How should I store my Y-Yo products?
To care for Y-Yo products store them preferably in a cool, dry place out of direct sunlight. Close lids tightly on all bottles and jars, and be sure to adhere to the “period after opening” (PAO) symbol on each product’s label. The PAO symbol indicates the length of time the product should be kept after opening.

Lavender comes from France and Australia and may smell different. Does this affect the smell of your cologne?
Essential oils are living products and will differ in their quality of fragrance and make-up from year to year. Their molecular structure may change due to many reasons from; different countries to different soils in growing areas and also according to different climatic conditions, such as rainfall or drought. In this respect they are like fine wines. Nature is always changing. No essential oil is the same all the time. We do our utmost to obtain our oils from the same supplier as much as possible. This helps us to maintain the consistency with our colognes. During times of shortage, we may need to source our oils from a different supplier.

Can I work for Y-Yo?
We are not currently recruiting, but we suggest you send your details to our HR department in case of future openings

How can I get in touch with Y-Yo?
Go to our contact page